Refund Policy

We strive to provide exceptional service and satisfaction to our customers. Please review our refund and cancellation policy below:

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1. Cancellation Policy:

• Cancellations can be made up to 24 hours before the scheduled service without any penalty.

• Cancellations made less than 24 hours before the service will incur a fee of 10% of the total service cost.

• To cancel a service, please contact our customer service team via email or phone.

2. Refund Policy:

• Refunds are available for services that have been canceled within the stipulated time frame (24 hours before the scheduled service).

• If you are not satisfied with the service provided, please contact us within 48 hours so we can address your concerns.

• Refund requests will be reviewed on a case-by-case basis and may take up to 10 business days to process.

3. Exceptions:

• Some services may be non-refundable due to their nature. Please refer to individual service descriptions for specific terms.

• In the event of inclement weather or other unforeseen circumstances, we reserve the right to reschedule services rather than issue refunds.

4. Contact Information:

• For any questions, cancellations, or refund requests, please contact us at orlandohaulfl@gmail.com or call us at 689-347-6066.

 

Thank you for choosing OrlandoHaul.com! We appreciate your business and are committed to ensuring your satisfaction.